Thank you for using our app! We strive to provide you with the best experience possible. If you are not completely satisfied with your purchase, we are here to help.
Returns
Eligibility: You may request a return for any purchase made through our app within 24 hours of delivery.
Return Process: To initiate a return, please follow these steps:
Open the app and go to the “Order History” section.
Select the order you wish to return.
Click on the “Request Return” button and follow the prompts.
Provide any necessary information and reason for the return.
Conditions: To be eligible for a return:
The item must be in its original condition and packaging.
Any digital products must not have been accessed or downloaded.
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7 business days and automatically applied to your original payment method.
Non-Returnable Items: Certain types of items are not eligible for returns, including:
Items that have been downloaded or accessed.
Gift cards or any products marked as non-returnable at the time of purchase.
Contact Us: If you have any questions about our return policy, please contact our support team through the app or via our website.
Thank you for your understanding and for choosing our app!