Privacy Policy

This Privacy Policy describes how appbyawd.in/elite-halal-food/(the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

CONTACT

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at  Eliteinternational1199@gmail.com

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels

Disclosure for a business purpose: shared with our processor Shopify

Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site

Order information

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processor Shopify

Personal Information collected: Name of the sender and receiver, billing address, shipping address, payment information including credit card numbers, debit card numbers, UPI address.

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store.

We use Razorpay, Instamojo and Paypal to power payments

We use Shiprocket and FedEx to power delivery.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can also opt-out of Google Analytics.

 We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page.

Additionally, you can opt out of some of these services by visiting the Digital Advertising.

USING PERSONAL INFORMATION

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

LAWFUL BASIS

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent;

The performance of the contract between you and the Site;

Compliance with our legal obligations;

To protect your vital interests;

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

AUTOMATIC DECISION-MAKING

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.

Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

SELLING PERSONAL INFORMATION

Our Site does not sell Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

YOUR RIGHTS

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our service.https://appbyawd.in/elite-halal-food/https://appbyawd.in/elite-halal-food/https://appbyawd.in/elite-halal-food/https://appbyawd.in/elite-halal-food/https://appbyawd.in/elite-halal-food/

Shipping Policy:

At our company, we endeavor to deliver your orders promptly, aiming for efficient shipping processes. Orders confirmed before 2 pm will be processed and shipped on the same day and expectedly delivered next day , we ensuring swift delivery in maximum two days .Nevertheless, it’s essential to acknowledge that external factors, such as third-party services, could lead to occasional delays beyond our jurisdiction. Your patience and understanding during such instances are greatly valued as we work diligently to resolve any issues and ensure the timely arrival of your purchases.

Returns & Exchange Policy:

Cancellation, Exchange, Returns, and Change of Mind: You can cancel orders before shipping with no fees. For wrong items, contact us for a free exchange. Damaged items can be returned for a full refund. Changing your mind post-shipping incurs a shipping fee. In privacy policy section in last you can see office address and contact number there , reach out us for further assistance thanks.

Refund Policy:

If you cancel you order within before purchase or after supply, we’ll refund you conditionally deducted posting price or any kind of damage tjen we will transfer money to you bank account.Unused portions of services/items can be refunded. We appreciate your understanding as we aim to ensure your satisfaction. Our commitment is to make your shopping experience hassle-free and enjoyable.

Office:
Elite international 110-2053404
Ceo: Ali Nawazish
201,139-9 junang-ro,Daegot myeon,Gimpo-si,Gyeonggi-do
Ph#+821040831975
Email: elite international1199@gmail.com
Hours:10:00-19:00, Mon-sat

Mail order business #2024-경기김포-1431