Refund and Returns Policy

*Produce your along with relevant original invoice at the time of return.
*Packing Should be intact with price tags/Barcodes and the product should be in saleble condition.
*Free gifts,if any should also be returned at the time of the product being returned.
*Any Product can be exchanged/returned within 14days from the date of purchase(including the date of purchase) at the store from where it was purchased.
*In case of any return for order placed on star j mart app or through our sales representative the customer has to return the article at the time of the delivery it self..
*Refunds for applicable goods shall be issued via a credit note only.no cash refunds shall be made..
RETURNED
*Freight charged,if any is not refundable..

RETURN & EXCHANGE IS NOT APPLICABLE

*Fruits/Vegetables/meat/fish/Dairy/Frozen food/loose commodities…
*House hold items,electronics(Large and small appliances),cosmetics,Perfumes or any other liquid articles…
*Product that are near expiry (less than e days shelf life left) expired/Damaged post purchase will not be returned/exchanged…
*Products that are under clearance sale..
*Products that have lost their Original condition but not expired/Damaged.While all of the above applies to customer return & exchanges.it is subject to product condition.in such a scenario star j mart reserves the right to decide on a case to case basis..