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Privacy Policy
1. Introduction
We respect your privacy and are committed to protecting your personal information.
2. Information We Collect
We may collect the following types of information:
- Name, email, phone number
- Delivery address
- Payment details
- Browsing data and cookies
3. Use of Information
We use your information to:
- Process orders
- Provide customer support
- Send offers and promotions
- Improve our website
4. Sharing of Information
We share your data with third parties only when:
- Required for delivery or payment
- Required by law
5. Data Security
We use appropriate technical measures to protect your personal information.
6. Cookies
We use cookies to enhance user experience. You can disable cookies via your browser settings.
7. User Rights
You can access, update, or request deletion of your data. Contact us for such requests.
8. Changes to Privacy Policy
We may update this policy from time to time. Any changes will be posted on the website.
9. Contact Information
If you have any questions about privacy, contact us at:
Email: care@dealkaro.in
Phone: +91-9058200221
- Return & Exchange Policy – Deal Karo
- General Policy
Our goal is 100% customer satisfaction. If you receive a defective, wrong, or damaged product, you may request a return or exchange.
2. Time Frame for Return & Exchange
Request must be made within 7 days of receiving the product. No requests will be accepted after this period.
3. Eligibility Criteria
Products must be unused and in original condition with tags and packaging.
Items like undergarments, perishable foods, or customized products are non-returnable.
4. Return Process
Contact our customer support with Order ID and issue details. Our team will review your request and schedule a pickup.
5. Refund
After successful return, refund will be processed within 5–7 business days to your account or wallet.
6. Exchange Policy
Exchange is allowed for products of the same value. If the new item is costlier, customer must pay the difference.
7. Return Rejection
Return will be rejected if:
- Product is used.
- Tags/packaging/invoice are missing.
- Time window has expired.
- Shipping Policy – Deal Karo
1. Delivery Time
We aim to deliver products within 2 to 7 business days after order confirmation.
2. Shipping Charges
Shipping is free on orders above ₹299. Orders below ₹299 may have a shipping charge of up to ₹40.
3. Service Areas
We deliver across most parts of Aliganj Area. Remote areas may experience slight delays.
4. Tracking & Updates
Once shipped, a tracking link will be shared via app notification panel.
5. Delivery Attempts
The delivery agent will attempt twice. If the customer is unavailable, the order may be canceled.
- Cancellation Policy – Deal Karo
1. Cancellation Time
You may cancel your order before it is shipped. Once shipped, cancellation is not allowed; only return policy will apply.
2. Cancellation Process
- ऐप या वेबसाइट के “My Orders” सेक्शन से ऑर्डर कैंसल करें।
- या हमारे कस्टमर केयर से संपर्क करें:
Email: care@dealkaro.in
Phone: +91-9058200221
Cancel via the “My Orders” section or contact customer support.
3. Refund on Cancellation
If payment was made, refund will be processed within 5–7 business days after cancellation.
4. Cancellation by Company
In rare cases like stock unavailability or logistics issues, the company may cancel the order and issue a full refund.